|
Office Organix is a division of Maxus, Inc., a
28 year old catalog company. We work towards a
more conscious understanding of workplace health,
providing products that enhance home or corporate computer-intensive offices.
Service
personality: Every product has strong and weak points. Our staff
is trained to
candidly present both.
When you call us, we do not have voice mail routing. During business hours, your call is answered by a
human being, not
a frustrating machine.
Service from an internet company can be better than local store service. It is with
us. There are no check out lines and, for example, the record of your
previous purchases is available in seconds. Need a tracking number? Need
warranty work? Need detailed product information? Answers are a phone call away.
Try getting a copy of
your three year old sales receipt from your local Mega Store.
Privacy
policy: We treat customer names and email address with respect. They are your names,
not ours. We
do not sell
names, addresses or emails to others. We email you on very rare occasions
and then only if we have a new product or benefit so unique it warrants attention. Your privacy and your time mean
something to us.
Vendor relations: We are picky about the
manufacturers we work with. The ones we choose are as service oriented
as we are. They, like we, move fast if replacement parts or technical expertise is needed.
Price: Office
Organix is price competitive, however, if you search long enough, you might find
it cheaper. If ease of dealing with a company and candor about products is important, you'll prefer dealing with us. We're also here to help long after the sale which is
especially important when it comes to warranty support.
Customer relations: We have never had
a customer complaint made to the Better Business Bureau. A few press and customer comments:
From the State of Texas
Rehabilitation Commission:
"Recently I found a vendor for accommodation equipment and computer
accessories. Fast, courteous, prices low, quality excellent. I was able to pay less than
half what a local vendor was charging."
From Northwest Missouri State University: "Your
company's vendor performance has been rated as Excellent." - July, 2000
From Compaq computer: "The speediness and proactive
attitude you have shown is very much appreciated and speaks highly for
yourself and your company." C.D.
From Fortune Small Business. Office Organix: "best
products at a discount,''
Fortune Small Business - March 2002.
From Newsday: "Catalog specializes in "equipment
solutions" which include adjustable chairs, adjustable desks,
adjustable monitor holders, adjustable footrests, customer equipment racks
..."
From Investors Business Daily: "Web site offers advice. Chair factors include
height, proper lumbar support, arm rests, even fabric"
From recent customers: "I
just wanted to say how much I've enjoyed dealing with Office Organix. Not
only do you have the lowest prices, you have a huge selection and superb
customer service. I especially love being able to to call and get a real
person in under two rings." G. H. - Cordova, TN "Your service was so great!! If I had a question you always replied
to me right away." J. C. - San Jose, CA "You really go
above and beyond! Thank you so much." J. N. - San Francisco, CA "A
pleasure to do business with someone efficient!" - J.B. - London, UK
"You guys have the best, most responsive customer service I've ever
come across!" - P.T. - Orlando, FL.; "Not only is your
ergonomic product selection and pricing the best I've found, but your customer service is exceptional. It's great to be dealing with competent people who actually
care about my needs." - C.B.-Winnipeg,
CA
Mailing address:
Office Organix
24 Quaker Lane Unit 10
Warwick, RI 02886
Office hours: Monday-Friday from 9:00 AM to 5:00 PM
Eastern Standard Time.
Phone: (800) 569-9236
Fax: (401) 821-0111
Email: sales@officeorganix.com
Web Site: http://www.officeorganix.com
For Green Products Try: www.mygreenmind.com
|